Executive Director, Marketing, Cox Communications
Local Board Member, Arizona
Kristina Frankel has been at Cox Communications for 9 years and currently serves as Executive Director of Customer Lifecycle Marketing. In her current role, she oversees customer marketing strategies to Cox’s 5.7M customer base including driving revenue, onboarding and educating, and retaining customers. Kristina and her team have been recognized by industry experts for marketing campaigns including 2 Gold Mark Awards, the 2015 David Ogilvy Gold Award and several Tempo Awards.
Previously, Kristina spent 10 years at Sage Software focused on contact management and CRM software. She held a variety of roles ranging from public relations, product marketing and product management. Kristina began her career in public relations on the agency side, working with a variety of clients.
Kristina holds a Bachelor’s Degree in English from Davidson College and is Pragmatic Marketing Certified in Product Management. She played Division 1 College Basketball at Davidson College and was a college basketball official for 10 years. She is an active mentor at Cox Communications, leading a Women’s Mentoring Group and was a Girl Scout Troop leader for 4 years.
Originally from Virginia, Kristina, her husband and two children have lived in Arizona for 19 years. In her free time, she enjoys working out, watching her children participate in a variety of sports, and spending time with her family on vacation.