On April 24th, Qlarant - a national leader in quality improvement, program integrity, risk management, and innovative technology solutions - held their annual Leadership Conference at their headquarters in Easton, Maryland. 104 managers, or "coaches" as they are called at Qlarant, convened around the theme of "Organization Culture: People, Passion, Purpose."
Positive Coaching Alliance Mid-Atlantic trainer, Monica Livingston, kicked off the day by presenting a workshop called "Positive Motivation: Coaching Tools for Managers." The 90-minute, interactive workshop focused on how to positively motivate employees, establishing and maintaining a heathy team culture, having hard conversations, and providing receivable feedback.
"Leaders overestimate the value of negative feedback...negativity does work, but it just doesn't work longterm."
- Monica Livingston, PCA Mid-Atlantic Trainer